Privacy Policy for Mirror Cash

Welcome to Mirror Cash, your trusted instant loan application, operated by Udvai Traders Private Limited. We are committed to safeguarding your privacy and ensuring your personal information is managed securely and responsibly. This Privacy Policy outlines how we collect, use, and disclose your information when you use the Mirror Cash platform/app.

Loan Provider and RBI Authorization

Mirror Cash is owned and operated by Udvai Traders Private Limited, a registered Non-Banking Financial Company (NBFC) licensed and regulated by the Reserve Bank of India (RBI). As an RBI-authorized NBFC, we adhere to stringent guidelines to provide safe and compliant financial services.

Lender Details

Company Name: Udvai Traders Private Limited

CIN: U51909MH1996PTC329226

Registered Address: KH. NO. 191, 196 CHIMNAZARI, CHANDRAPUR ROAD , TAL NAGPUR (RURAL) CHIMNAZARI NAGPUR MH 441108 , Nagpur, Maharashtra, India - 441108

As the official loan provider, Udvai Traders Private Limited exclusively authorizes the Mirror Cash platform/app to deliver loan services to users. The app serves as a secure and convenient channel for loan application, processing, and disbursement directly under the company's supervision.

Loan Terms

Loan Amount: ₹3000 - ₹80000

Daily Interest Rate: 0.06%

Term: 90days

Maximum Annual Percentage Rate (APR): 21.9%

Service Fee: 0-5%(including GST18%)

Calculation

Loan Amount: ₹10000 Service Fee: 0%;

Interest= ₹10000*0.06%/day*90=₹540

Service Fee=₹10000*0%=₹0

Received Money= ₹10000-₹0(Service Fee)=₹10000

Repayment Moneyt: ₹10000+₹540(Interest)=₹10540

There are no late interest charges, but a 1% fee per day will be applied if your payment is late. The total interest will be detailed in the loan agreement. There are no fees for early repayment, and no charges if your loan is not approved. The loan is repaid in a single installment, and no collateral or guarantee is required.

1.Information We Collect and Its Purpose

Personal Details

Identity Information: Full name, date of birth, gender, marital status, and contact details (email and phone number).

Government Identification: Includes Aadhaar, PAN, voter ID, and passport.

Residential Details: Current and permanent address, proof of residence (utility bills or rental agreements).

Financial Details

Bank account details (account number and IFSC code).

Income documentation, such as pay slips, salary certificates, or bank statements.

Information about your monthly income, expenditure, and financial obligations.

Professional Details

Job title, company name, employment status (self-employed, salaried, or freelancer).

Tenure of employment and monthly earnings.

Salary payment dates or sources of income.

Verification Data

Biometric data, such as facial recognition for e-KYC.

Documents uploaded during the application process, including PAN, Aadhaar, and proof of income.

Contact Information

Phone numbers and names of personal and professional contacts.

References provided during loan applications.

Device and Interaction Information

Device details such as operating system, app version, and device identifiers.

Interaction metrics, including pages visited, time spent, and navigation behavior.

IP address, browser type, and internet service provider (ISP).

Compliance and Regulatory Requirements

Additional data may be collected to meet obligations under Indian laws, including those set by the Reserve Bank of India (RBI).

2. How We Use Your Information

Loan Application Processing

To verify the accuracy of the details submitted, including identity and income documents.

Assessing the eligibility of applicants based on regulatory and company-specific criteria.

Generating customized loan offers tailored to your financial needs.

Creditworthiness Assessment

Conducting checks with Credit Information Companies (CICs) to evaluate your credit score, repayment history, and financial stability.

Determining the risk profile to ensure responsible lending practices.

Communications Regarding Loan Applications

Notifying you about the status of your application, whether approved, rejected, or requiring additional documentation.

Sending reminders for repayment schedules, due dates, or overdue payments.

Providing updates on new services, features, or policy changes relevant to your account.

Fraud Detection and Prevention

Using advanced data analytics to identify and mitigate fraudulent activities or unauthorized access.

Verifying user identity through secure methods such as biometric authentication and government-issued identification documents.

Compliance and Regulatory Obligations

Ensuring adherence to requirements set by the Reserve Bank of India (RBI) and other governing authorities.

Maintaining accurate records for audit purposes and resolving disputes.

3. Disclosure of Your Information

With Service Providers

Credit Bureau Partners: Collaborating with authorized CICs to fetch your credit history and score.

Payment Processors: Using secure payment gateways for loan disbursements and repayments.

Verification Agencies: Partnering with agencies to verify identity and employment details.

All third parties are bound by strict confidentiality agreements to protect your data.

Legal and Regulatory Compliance

Sharing data with law enforcement or government agencies upon receiving valid legal requests, such as subpoenas or court orders.

Complying with audits, investigations, or inspections mandated by the RBI or other authorities.

Business Operations and Partners

Sharing aggregated or anonymized data with affiliated companies for analytics and business improvement.

Collaborating with marketing or research agencies under controlled and secure conditions to enhance user experience.

In Case of Corporate Changes

If Udvai Traders Private Limited undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

The acquiring company will be required to adhere to this Privacy Policy or inform you of any significant changes.

Key Safeguards for Data Sharing

Data is shared only on a need-to-know basis and for legitimate purposes.

We require all third parties handling your data to implement robust security protocols.

Your information will never be sold, rented, or misused for unauthorized activities.

By continuing to use the Mirror Cash app, you acknowledge and consent to these terms regarding the usage and disclosure of your information.

4.Your Rights and Preferences

Access and Rectification: Review and correct inaccurate details.

Data Portability: Request a copy of the data we hold about you in a structured format.

Consent Withdrawal: Revoke consent for specific data processing activities.

Deletion Requests: Ask for the removal of your data, subject to legal obligations.

Objection to Processing: Opt-out of marketing or profiling activities.

To exercise these rights, contact our customer service team through the app or email.

5.Data Retention Policy

Loan application data is retained for 1 year from the date of closure.

Transactional records are retained as required by the RBI or tax authorities.

Non-essential data may be anonymized or deleted upon user request.

6.Safeguarding Your Information

Encryption of sensitive data during transmission and storage.

Regular audits of our IT systems for vulnerabilities.

Access controls and employee training to ensure data privacy compliance.

While we strive to maintain high security standards, users are encouraged to protect their accounts by maintaining the confidentiality of their login credentials.

7.Updates to This Privacy Policy

This Privacy Policy is subject to periodic review and updates. Significant changes will be communicated via email or in-app notifications. Continued use of Mirror Cash after updates constitutes acceptance of the revised terms.

8.Additional Provisions

Cookies and Tracking

We use cookies to enhance app functionality and analyze user behavior. Users may disable cookies through their device settings, but this may limit certain features.

Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external entities.

Dispute Resolution

Any disputes arising from this Privacy Policy will be subject to arbitration or mediation under Indian law.